Reference

How We Handle Your Account Data

One page, plainly written: what we hold when you fund an account with bKash, Nagad or Rocket, why we hold it, and how you get it corrected or removed.

What we collectWallet recordsCookie controlsYour change requests

See the lobby Read FAQ

SECURITY IN PRACTICE

How zbzbat Secures Your Wallet Data

Every account sits behind a password you choose and a one-time code sent to your mobile. That code is what keeps someone holding only your number out of your wallet balance. Data moves over an encrypted connection, and payment records open only for staff who handle cashier or account recovery work. Cookies stay functional: sign-in state, language choice, session hold. Records stay while the account is open plus the period local rules set, then they go. Ask us to correct a name or wallet number and we check your ID before touching the file.

What we store and why

Mobile number, wallet name, deposit references from bKash, Nagad or Rocket, plus session logs. We hold them to run the account, clear transfers and settle any dispute about a balance.

Cookies we set

Functional only: sign-in state, your language choice and the session that carries you from lobby to cashier. Clear them from your browser any time and simply sign in again.

Locking the account down

A one-time code on every fresh login, a password only you hold, and a security tab inside your profile for changing it after you have used a shared phone.

Keeping and changing records

Payment files outlive closure for the period local rules require. To change a name or wallet number, mail the desk with your ID and we update the record.

What This Policy Covers in Bangladesh

zbzbat Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

This policy is the set of rules we follow for personal data on zbzbat, and it starts the moment you create an account, fund it with bKash, Nagad or Rocket, or open a table. We keep the wording short on purpose. If a line here ever

1
conflicts with the law where you live, your local law wins, and access itself depends on local law and eligible regions. What we hold is mostly what you hand over at the cashier desk: your mobile number, the name on your wallet, transaction references from bKash,
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Nagad or Rocket, and the amounts tied to those references. When you play, we add session logs covering which tables you opened, device type, IP address and login times. That log is how we catch a hijacked session before a withdrawal leaves, and how we answer
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when you ask why a balance moved. We do not sell your data and we do not hand your wallet number to advertisers. Payment partners see only the reference and amount needed to clear a transfer. Where a processor touches a record, it is to run
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the account or meet a legal demand, and that sharing stays documented. You can write to us and ask what we hold about you, request a correction, or ask us to close the account and delete what we are not required to keep. Deposit records, withdrawal
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confirmations and verification checks remain in our files for the period the law sets, even after you leave.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY DESK

Where to Send a Privacy Request

Privacy questions land at the same desk that answers your wallet queries, so you are not routed through a maze. Write from the email or mobile number on your account and say what you need: a copy of your file, a correction to your name or wallet details, a cookie question, or a request to close the account. We reply on the channel you used. Keep your bKash, Nagad or Rocket reference handy if the question involves a deposit, because it lets the desk pull the exact record and settle it in one pass.

Email the privacy desk Send your request from the address registered on your account so we can match it without asking for extra proof. Include your mobile number and the wallet you paid from.

Chat for access problems Use chat for login, one-time code or session questions once you are signed in. If the matter touches stored records, we move the thread to email so a written trail exists.

Wallet reference checks When a query involves a bKash, Nagad or Rocket transfer, share the transaction ID. It lets the desk locate the payment record and confirm what we hold against your account.

Privacy Questions You Ask Us

These are the questions our desk gets most often about stored data, wallet references and account closure. Read the answer that matches your case, and if your situation is different, message us from the number on your account so we can look at the actual record rather than guess.

Your mobile number, the wallet name, bKash, Nagad or Rocket deposit references, device type, IP address, login times and the tables you opened. That set runs your account and settles balance questions.

Yes. Write from the email or mobile number registered on your account, tell us what you need, and we compile the file. If identity is unclear, we ask for a document before releasing anything.

Only what clears the transfer: the reference, the amount and the wallet number you paid from. Payment partners do not receive your game history or your password.

Mail the privacy desk from your registered address with the correct spelling and a photo of your ID. We match it, update the record and confirm back on the same channel.

No. The cookies we set keep you signed in, remember your language and hold your session while you move between the lobby and the cashier. You can clear them from your browser whenever you like.

Your profile stops working and the login is disabled. Deposit records, withdrawal confirmations and verification files stay for the period local rules set, then we delete them. Ask in writing to start closure.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoTerms & Conditions AccountRegister

How We Handle Your Account Data

How zbzbat Secures Your Wallet Data

Where to Send a Privacy Request

Privacy Questions You Ask Us

01 Which records does zbzbat keep when I open an account?

02 Can I get a copy of the data you hold about me?

03 Do you pass my details to bKash, Nagad or Rocket?

04 How do I correct a wrong name or mobile number?

05 Are cookies used to follow me to other sites?

06 What happens to my data when I close the account?

Privacy Policy

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